Know Your Customer (KYC) is required to prevent fraud, protect your wallet, and comply with digital financial regulations in the Philippines. It is a one-time process using a valid government ID.

Ang KYC ay kailangan upang maiwasan ang fraud at maprotektahan ang iyong wallet. Ito ay pagsunod sa financial regulations sa Pilipinas gamit ang inyong valid ID.

Click on 'Forgot Password' at the login screen. You will receive a reset link or OTP via your registered email or mobile number to safely update your credentials.

I-click ang 'Forgot Password' sa login screen. Makakatanggap ka ng link o OTP sa iyong email o mobile number para makagawa ng bagong password.

Withdrawal requests via GCash or PayMaya are typically processed within 24 to 48 hours. Standard business hours apply, excluding weekends and holidays.

Ang mga withdrawal sa GCash o PayMaya ay karaniwang tumatagal ng 24 hanggang 48 oras, hindi kasama ang weekends at holidays.

We maintain a friendly community. Harassment, hate speech, and illegal activities are strictly prohibited. Violating these rules may result in temporary or permanent account suspension.

Bawal ang harassment, hate speech, at illegal na aktibidad. Ang paglabag sa rules ay maaaring maging sanhi ng pagka-ban ng inyong account.

You need to apply for a 'Seller Account' in your profile settings. Once approved and KYC-verified, you can list products in the SoTube Shop and start Live Selling sessions.

Mag-apply para sa 'Seller Account' sa profile settings. Kapag approved na, maaari ka nang mag-post ng produkto sa SoTube Shop at mag-Live Selling.

SoTube charges a minimal platform fee for every successful sale to maintain ecosystem security and server hosting. Please check the Merchant Agreement for the latest fee structure.

Mayroong maliit na platform fee sa bawat benta upang mapanatili ang seguridad ng app. Tingnan ang Merchant Agreement para sa kumpletong detalye.